Internal regulations
Contact Camping Mar Menor
Address: Carretera Santiago de la Ribera, Los Alcázares, SN – 30730 SAN JAVIER
Latitude: 37.7692
Length: -0.8151
Telephone: +34 652 061 698
Email: hola@campingmarmenor.com
Fiscal Data: Camping Caravaning Sun-Sea Mar Menor. SL
Registered Office/Fiscal Address: Calle Los Sanchez, Num 6 – 30590 Murcia – (Murcia)
GENERAL PROVISIONS
All persons entering the campsite are obliged to comply with the provisions of these Regulations and the Spanish legislation governing tourist camping.
INFORMATION
At the campsite reception there is information on the regulations and any other information deemed of interest to campers.
The hours of operation of the Reception are:
WINTER OPENING HOURS* :
Monday to Thursday from 7:00h to 19:00h
Friday to Sunday from 7:00h to 20:00h
SUMMER TIMETABLE* :
Monday to Thursday from 8:00h to 20:00h
Friday to Sunday from 8:00h to 21:00h
*This timetable is subject to change by the company.
RIGHT TO ADMISSION AND STAY
Clients will not be admitted to the Mar Menor Campsite or will be expelled from the campsite, with the help of the police if necessary, if there is a well-founded presumption that they have breached the rules contained in these regulations, or if they intend to enter or enter the campsite for any purpose other than carrying out the activities of the establishment.
IN THIS SENSE, THE RIGHT OF ADMISSION SHALL BE UNDERSTOOD TO BE RESERVED
Those whose belongings occupy or will occupy spaces that are manifestly disproportionate to the number of people using them. Likewise, those who are in debt to the Company for services rendered previously and whose amounts have not been paid in due time will not be admitted.
CHECK-IN REGISTRATION
To enter the campsite, it is COMPULSORY to rpesent the corresponding National Identity Card or Pasport of all people who are going to stay at the campsite.
Customers with a parking rate must inform reception of their arrival at the campsite, asking for their access card before entering their pitch, and handing it in when they leave the campsite. Failure to do so may rasult in the non-renewal of the contract and /or expulsion from the campsite.
VISITS
Access to the camping area is exclusively reserved for users of the campsite, visitors previously registered at reception or persons authorised by Management or Reception.
A visit of more than one hour will imply, for all purposes, that the visitor will be considered as a client for one day. The same will occur when the visitor makes use of any service in the camping area, services and/or the swimming pool, and will therefore be obliged to pay the visitor's rate at Reception according to the season (low, medium-low, medium-high or high).
PITCHING OF TENTS, CARAVANS AND SIMILAR VEHICLES
Tents, caravans and vehicles may only be pitched during Reception Office opening hours and in the places indicated by the campsite management. Changes of location must be authorised by Reception.
In this sense, the installation of personal objects that give the idea of ownership, exclusivity and residential use will also be prohibited: closures, fences, flooring, benches and tables, contrary to the temporary nature of the use of these accommodations indicated in article 31 of Law 12/2013 of 20 December, as well as washing machines, dryers and large electrical appliances.
CIRCULATION AND PARKING OF VEHICLES
Inside the campsite, vehicles will be limited to a speed of 10km/h. The circulation of vehicles will be suspended during the hours of silence at night.
Furthermore, the circulation of vehicles is strictly forbidden from 23:00 hours to 8:00 a.m. If you return to the campsite during these hours, you must leave your car in the car park outside the campsite.
Customers shall observe the parking prohibitions and avoid parking in areas that hinder the circulation and access of vehicles and people, as well as on empty pitches. Cars must be parked within the boundaries of the assigned pitch. If you are parked on another pitch, you must pay the fee for the extra pitch you are occupying.
ENTRY OF ANIMALS
The entry of animals that pose a danger or cause a nuisance to campers is forbidden. In this sense, dogs considered dangerous breeds according to Spanish legislation are forbidden.
RATES
The prices for all concepts will be paid, as appropriate, at Reception on arrival at the campsite.
The prices will be modified throughout the year, adapting to the corresponding season at any given time.
Failure to comply with these regulations and therefore expulsion from the campsite will not lead to a refund of the price paid by the customer.Customers who decide to leave the campsite for reasons beyond the control of the campsite will not be refunded the price paid by the customer.
SILENCE AND RESTING TIME
FROM 14:00H TO 16:00H IN THE AFTERNOON & FROM 24:00H TO 8:00H IN THE MORNING
During these hours, the client will avoid all kinds of noise, voices, discussions, regulating the sound devices (especially televisions and radios) so that they do not cause nuisance to the neighbours.
BURGLARY, ROBBERY, THEFT, OR PROPERTY DAMAGE
In the event of theft, robbery or theft of personal belongings, as well as possible material damage caused as a result of unfavourable weather conditions or sudden power cuts (blackouts, short circuits, rain, wind and/or similar), the Company shall not be held liable and shall not participate in any compensation of any kind.
EXPULSION
Failure to comply with the rules set out in these regulations will result in immediate expulsion from the campsite without the right to the payment of the days of stay previously enjoyed.
OBLIGATIONS OF THE CAMPER
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To submit to the particular prescriptions of the company owning the campsite in order to maintain the order and good order of the campsite.
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To respect the plants and the facilities with the good use of the same.
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To inform the campsite management of any cases of fever or contagious illness of which they are aware.
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To leave the campsite once the agreed time has expired, unless this is extended by mutual agreement between the company and the client.
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To collect rubbish and waste of all kinds in plastic bags which will be deposited, duly closed, in the containers distributed by the company for this purpose inside the campsite.
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To leave the land on which the tent or caravan has been pitched in the same conditions in which it was found, taking special care to remove any ditches or earthworks that may have been carried out.
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Hand in any lost objects found at the reception desk.
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Keep the volume of televisions and other electronic devices at a moderate level, especially during quiet hours.
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Keep pets on a leash at all times (except when they are inside your motorhome or tent) and with the corresponding health card in order. When out, owners must carry a bottle of water with bleach or vinegar to clean the pee in common areas and a hygienic bag to collect their excrement.
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Ensure good coexistence between neighbours and other campers, avoiding disputes and altercations, and respecting their own and other campers' rest, privacy and right to honour.
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During the Summer Season carry the swimming pool access bracelets in a visible way.
PROHIBITIONS
It is forbidden to campers using this campsite:
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Disturbing the rest of other campers during the designated hours.
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Lighting charcoal or wood fires and using any flame-producing devices in areas not designated for this purpose.
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Feeding feral cats.
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Carrying weapons or objects likely to cause accidents.
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Leaving litter outside the containers intended for it, and especially throwing it into fountains or public thoroughfares.
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Throwing scrap metal and other items in the rubbish bins and communal areas.
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Bringing into the campsite people who are not staying there, without the prior authorisation of the campsite management.
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Hanging out clothes in unauthorised places.
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Installing any kind of fencing on the plot of land used by the camper on a permanent basis.
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Riding a bicycle or electric scooter without lights or a reflective waistcoat after dark, as well as riding faster than the speed allowed by the rules of this campsite (10km/h).